Aluasun Torrenova

Palma Nova

Description

This beach hotel is located in the heart of Palma Nova. Its setting is especially ideal for parents with children. The hotel was renovated in 2019. The hotel has 3 elevators and features 10 suites and 246 double rooms. The reception desk is open around the clock. A currency exchange service, a playroom, a car rental service, medical assistance, a laundry service, a roof terrace and a lounge are available. Wireless internet access is provided in public areas (no extra charge). Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Rooms are equipped with air conditioning. A balcony or terrace is among the standard features of some rooms. Children's beds can be provided at no extra charge upon request. There is also a safe and a minibar for an additional fee. Guests will also find a tea/coffee station included among the standard features. A telephone, satellite television and WiFi (no extra charge) are provided as well. (See more)

Facilities & Services:

Hotel type

hotel

Methods of payment

Maestro; Visa; MasterCard; American Express; Visa Electrón

Facilities

Private pool: 3; Clothes dryer; Lift access; Currency exchange facilities; Luggage room; Golf desk; Multilingual staff; Terrace; Air conditioning in public areas; Transfer service (with fee); Bicycle hire service (with fee); Medical service (with fee); Car hire (with fee); Garden (with fee); Laundry service (with fee); Sun terrace (with fee); Towels and bed linen; Shop; Electric kettle

Catering

Restaurant: 2; Poolside snack bar; Bar; Air conditioning in Restaurant

Entertainment

Sun loungers; Children playground; Kids’ club; TV lounge; Game room; WaterSlides (with fee); Entertainment programme for children; Entertainment programme for adults; Parasols

Meals

All inclusive with alcoholic drinks own brands; Half board without drinks; Vegetarian meal; Gluten-free meals ; Buffet lunch; Breakfast; Breakfast buffet; Special dietary options; Snacks (with fee); ; All inclusive (with fee); Buffet dinner

Things to keep in mind

Non-smoking establishment; Deposit on arrival; Identification card at arrival

Sports

Golf (with fee); Billiards (with fee); Windsurfing (with fee); Volleyball (with fee); Basketball (with fee); Handball (with fee); Horse riding (with fee); Fitness; Aerobics (with fee); Darts; Table tennis

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.