Casas Heddy

PUERTO DEL CARMEN

Description

Casas Heddy is located in the residential area of Los Mojones in the outskirts of Puerto del Carmen. The resort is built in a typical Canarian style and is 100% adapted to people with mobility challenges and can offer fantastic facilities throughout. The relax, wellness and treatment area offers a stunning outdoor heated pool, hairdressers, dietist, fysiotherapy, treatments, indoor heated therapy pool and a gym There is a poolbalbar, restaurant and bar open for main meals and snacks. Casas Heddy offers single, double and triple rooms, all with TV, aircondition/heating and telephone.

Facilities & Services:

Hotel type

hotel

Methods of payment

EuroCard; American Express; Visa Electrón; Visa; MasterCard

Room facilities (Standard room)

Shower; Terrace; Safe; Individually adjustable heating ; Oxygen enrichment; Housekeeping; Individually adjustable air conditioning; TV; Tea and coffee making facilities ; Direct dial telephone; Mini fridge; Desk; 220V power supply

Facilities

Late Check-out (with fee); Luggage room; Shop; Mobile phone coverage; 24-hour security; Multilingual staff; Lift access; Car hire; Gym (with fee); Medical service (with fee); Launderette (with fee); Terrace; Currency exchange facilities; Towels and bed linen; Laundry service; Electric kettle; Sun terrace; Library; Garden; Hotel safe

Catering

Poolside snack bar; Restaurant; Non-smoking area; Bar; Show cooking

Business

Conference room: 1

Entertainment

Entertainment programme for adults; Parasols; Sun loungers; Entertainment programme for children

Health

Hairdressing salon (with fee); Beauty salon (with fee); Spa treatments (with fee); Massage (with fee)

Meals

Half board without drinks; Breakfast buffet; Snacks; Vegetarian meal; Breakfast and dinner; À la carte dinner; Hot breakfast; Buffet lunch; Special dietary options; Breakfast; Half Board

Things to keep in mind

Non-smoking establishment; Identification card at arrival; Early departure (with fee); Early Check-in (with fee); No hen/stag or any other parties allowed;

Sports

Golf (with fee); Mini golf; Aqua fit; Billiards; Fitness; Darts; Aerobics (with fee); Surfing (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.