Casas Heddy

PUERTO DEL CARMEN

Description

Casas Heddy is located in the residential area of Los Mojones on the outskirts of Puerto del Carmen. This Canarian-style resort is fully accessible and offers fantastic facilities for guests with mobility challenges. The relaxation and wellness area features a stunning outdoor heated pool, hair salon, dietitian, physiotherapy services, various treatments, an indoor heated therapy pool, and a gym. A pool bar, restaurant, and bar are open for main meals and snacks. Casas Heddy offers single, double, and triple rooms, all equipped with a TV, air conditioning/heating, and a telephone.

Facilities & Services:

Hotel type

hotel

Methods of payment

MasterCard; American Express; EuroCard; Visa Electrón; Visa

Facilities

Luggage room; Terrace; Hotel safe; Garden; 24-hour security; Launderette (with fee); Multilingual staff; Medical service (with fee); Car hire; Shop; Laundry service; Gym (with fee); Towels and bed linen; Electric kettle; Library; Mobile phone coverage; Sun terrace; Lift access; Late Check-out (with fee); Currency exchange facilities

Catering

Poolside snack bar; Bar; Show cooking; Non-smoking area; Restaurant

Business

Conference room: 1

Entertainment

Parasols; Sun loungers; Entertainment programme for children; Entertainment programme for adults

Health

Hairdressing salon (with fee); Beauty salon (with fee); Spa treatments (with fee); Massage (with fee)

Meals

Breakfast; Special dietary options; Breakfast buffet; Breakfast and dinner; Snacks; Half Board; Half board without drinks; À la carte dinner; Vegetarian meal; Buffet lunch; Hot breakfast

Things to keep in mind

Identification card at arrival; Early departure (with fee); Early Check-in (with fee); No hen/stag or any other parties allowed; ; Non-smoking establishment

Sports

Golf (with fee); Mini golf; Billiards; Fitness; Aerobics (with fee); Darts; Aqua fit; Surfing (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.