Castelo Hotel

Chaves

Customer ReviewsGreat9

Description

This comfortable hotel is set in Chaves. The hotel consists of 32 units. This hotel was constructed in 2019. Castelo Hotel includes Wi-Fi internet connection in all public areas and bedrooms. Castelo Hotel offers 24-hour reception for guests' convenience. Unfortunately, there are no units where guests staying at this property can ask for a cot for the little ones. Catering to the special needs of visitors, Castelo Hotel includes some wheelchair accessible guest rooms. The car park may be useful to those arriving by car. Several conference facilities are available for the convenience of business travellers. Additional fees may apply for some services.

Check-in and Check-out time:

Check-in from 15:00
Check-out until 12:00

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa; MasterCard; Diners Club; American Express; Visa Electrón; Maestro

Facilities

Launderette (with fee); Luggage room; Laundry service (with fee); Room service (with fee); Mobile phone coverage; Hotel safe; Terrace; Smoke detector; Concierge; Air conditioning in public areas; Garden; Towels and bed linen; Local and international calls; Bikes available: 5; 24-hour security; Electric kettle; Multilingual staff; Secure parking (with fee); Late Check-out (with fee); Lift access; Bicycle hire service (with fee); Cloakroom

Catering

Non-smoking area; Bar; Breakfast room; Café; Air conditioning in Restaurant

Business

Printer; Business centre; Photocopier; Secretarial service (with fee)

Meals

Breakfast; Gluten-free meals ; Continental breakfast; Hot breakfast; Breakfast buffet; Snacks

Things to keep in mind

Deposit on arrival; Identification card at arrival; LGTBIQ friendly; Non-smoking establishment

Sports

Cycling / mountain biking (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.