Castelo Hotel

Chaves

Customer ReviewsGreat9

Description

The accomodation comprises a total of 32 snug guest rooms. This hotel was constructed in 2019. Wi-Fi internet connection is available for further comfort and convenience. This hotel offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. Castelo Hotel does not offer cots on demand. Common areas are suitable for wheelchair-disabled people. Visitors arriving by car may leave their vehicle at the accommodation's parking spaces. There are business facilities and services for guests' added convenience. Castelo Hotel may charge a fee for some services.

Check-in and Check-out time:

Check-in from 15:00
Check-out until 12:00

Facilities & Services:

Hotel type

hotel

Methods of payment

MasterCard; Diners Club; American Express; Visa Electrón; Maestro; Visa

Facilities

Laundry service (with fee); Room service (with fee); Towels and bed linen; Mobile phone coverage; Bikes available: 5; Hotel safe; Electric kettle; Late Check-out (with fee); Terrace; Smoke detector; Air conditioning in public areas; Garden; Luggage room; Local and international calls; 24-hour security; Multilingual staff; Secure parking (with fee); Lift access; Bicycle hire service (with fee); Cloakroom; Launderette (with fee); Concierge

Catering

Breakfast room; Non-smoking area; Air conditioning in Restaurant; Bar; Café

Business

Printer; Business centre; Photocopier; Secretarial service (with fee)

Meals

Breakfast; Gluten-free meals ; Continental breakfast; Hot breakfast; Breakfast buffet; Snacks

Things to keep in mind

Non-smoking establishment; Deposit on arrival; Identification card at arrival; LGTBIQ friendly

Sports

Cycling / mountain biking (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.