Castelo Hotel

Chaves

Customer ReviewsGreat9

Description

This comfortable hotel is set in Chaves. The hotel consists of 32 units. This hotel was constructed in 2019. Castelo Hotel includes Wi-Fi internet connection in all public areas and bedrooms. Castelo Hotel offers 24-hour reception for guests' convenience. Unfortunately, there are no units where guests staying at this property can ask for a cot for the little ones. Catering to the special needs of visitors, Castelo Hotel includes some wheelchair accessible guest rooms. The car park may be useful to those arriving by car. Several conference facilities are available for the convenience of business travellers. Additional fees may apply for some services.

Check-in and Check-out time

Check-in from 15:00
Check-out until 12:00

Facilities & Services:

Hotel type

hotel

Methods of payment

Diners Club; American Express; Visa Electrón; Maestro; Visa; MasterCard

Facilities

Mobile phone coverage; Bikes available: 5; Hotel safe; Electric kettle; Late Check-out (with fee); Terrace; Smoke detector; Air conditioning in public areas; Garden; Luggage room; Local and international calls; 24-hour security; Multilingual staff; Secure parking (with fee); Lift access; Bicycle hire service (with fee); Cloakroom; Launderette (with fee); Concierge; Laundry service (with fee); Room service (with fee); Towels and bed linen

Catering

Non-smoking area; Air conditioning in Restaurant; Bar; Café; Breakfast room

Business

Printer; Business centre; Photocopier; Secretarial service (with fee)

Meals

Gluten-free meals ; Continental breakfast; Hot breakfast; Breakfast buffet; Snacks; Breakfast

Things to keep in mind

Non-smoking establishment; Deposit on arrival; Identification card at arrival; LGTBIQ friendly

Sports

Cycling / mountain biking (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.