Diamante Suites

Puerto de la Cruz

Customer ReviewsGood7.9

Description

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa Electrón; Maestro; Visa; MasterCard

Facilities

24-hour security; Smoke detector; Multilingual staff; Shop (with fee); Air conditioning in public areas; Secure parking (with fee); Mobile phone coverage; Car hire (with fee); Newspaper stand; Concierge; Sun terrace; Electric kettle; Dining area: 1; Lift access; Late Check-out (with fee); Launderette (with fee); Luggage room; Terrace; Currency exchange facilities; Laundry service (with fee); Local and international calls; Garden

Catering

Non-smoking area; Air conditioning in Restaurant; Show cooking; Restaurant: 2; Bar; Poolside snack bar

Business

Printer; Fax

Entertainment

Entertainment programme for adults; Parasols; Sun loungers; TV lounge

Green Programmes - Worldwide

Biosphere Certification - Responsible Tourism Institute (ITR)

Meals

Snacks (with fee); Half Board (with fee); All inclusive with alcoholic drinks own brands; Set menu dinner (with fee); Vegetarian meal; Buffet dinner; Set menu lunch (with fee); Late riser breakfast; Buffet lunch; Special dietary options; ; Breakfast; All inclusive; Breakfast buffet

Things to keep in mind

Only Adults; Non-smoking establishment; Identification card at arrival

Sports

Table tennis; Aqua fit; Sailing (with fee); Darts; Windsurfing (with fee); Surfing (with fee); Diving (with fee); Billiards (with fee); Aerobics

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.