Diamante Suites

Puerto de la Cruz

Customer ReviewsGood7.9

Description

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa Electrón; Maestro; Visa; MasterCard

Room facilities (Standard room)

Shower; Desk; Toiletries; Bathroom; Safe; 220V power supply; Centrally regulated air conditioning; Wake-up service; TV; Electric Kettle: 1; Mini fridge; Housekeeping; Number of bedrooms: 1; Direct dial telephone; Smoke detector; Satellite TV ; Terrace; Balcony; Hairdryer; Make-up mirror

Facilities

Luggage room; Smoke detector; Laundry service (with fee); Newspaper stand; Local and international calls; Air conditioning in public areas; Sun terrace; 24-hour security; Multilingual staff; Secure parking (with fee); Lift access; Car hire (with fee); Terrace; Concierge; Electric kettle; Currency exchange facilities; Dining area: 1; Garden; Mobile phone coverage; Late Check-out (with fee); Launderette (with fee); Shop (with fee)

Catering

Non-smoking area; Poolside snack bar; Restaurant: 2; Air conditioning in Restaurant; Bar; Show cooking

Business

Printer; Fax

Entertainment

Entertainment programme for adults; TV lounge; Parasols; Sun loungers

Green Programmes - Worldwide

Biosphere Certification - Responsible Tourism Institute (ITR)

Meals

Buffet dinner; ; Set menu lunch (with fee); Late riser breakfast; All inclusive; Half Board (with fee); Buffet lunch; Special dietary options; All inclusive with alcoholic drinks own brands; Vegetarian meal; Snacks (with fee); Breakfast; Set menu dinner (with fee); Breakfast buffet

Things to keep in mind

Identification card at arrival; Only Adults; Non-smoking establishment

Sports

Aqua fit; Aerobics; Windsurfing (with fee); Darts; Diving (with fee); Surfing (with fee); Billiards (with fee); Table tennis; Sailing (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.