Diamante Suites

Puerto de la Cruz

Customer ReviewsGood7.9

Description

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa; MasterCard; Visa Electrón; Maestro

Facilities

Luggage room; Laundry service (with fee); Terrace; Currency exchange facilities; Local and international calls; 24-hour security; Multilingual staff; Garden; Secure parking (with fee); Smoke detector; Car hire (with fee); Shop (with fee); Air conditioning in public areas; Mobile phone coverage; Concierge; Sun terrace; Newspaper stand; Electric kettle; Dining area: 1; Late Check-out (with fee); Lift access; Launderette (with fee)

Catering

Poolside snack bar; Bar; Non-smoking area; Air conditioning in Restaurant; Show cooking; Restaurant: 2

Business

Printer; Fax

Entertainment

TV lounge; Entertainment programme for adults; Parasols; Sun loungers

Green Programmes - Worldwide

Biosphere Certification - Responsible Tourism Institute (ITR)

Meals

Late riser breakfast; Buffet lunch; ; Special dietary options; All inclusive; Breakfast; Half Board (with fee); Breakfast buffet; Snacks (with fee); All inclusive with alcoholic drinks own brands; Vegetarian meal; Set menu dinner (with fee); Buffet dinner; Set menu lunch (with fee)

Things to keep in mind

Identification card at arrival; Only Adults; Non-smoking establishment

Sports

Aerobics; Table tennis; Darts; Aqua fit; Sailing (with fee); Surfing (with fee); Windsurfing (with fee); Diving (with fee); Billiards (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.