Dreams Sapphire Resort & SPA

PUERTO MORELOS

Description

This outstanding award-winning resort has a privileged location, situated on a wonderful landscape and offering a spectacular view of the Caribbean Sea. The property is set in Puerto Morelos, a famous fishing village located at only 35km from Cancun, where visitors can find multiple leisure options such as exciting excursions and water activities as well as a wide range of restaurants and cafes. This hotel offers a world of luxury to its guests with spacious and elegant rooms equipped with a private balcony or a terrace and a complimentary mini-bar refreshed daily with soft drinks and bottled water. Travellers will find unlimited activities for their entertainment as well as a spa offering the most advanced treatments. Guests can choose between six different restaurants offering a huge variety of international cuisine and various bars and lounges where they can taste a delicious cocktail.

Facilities & Services:

Hotel type

hotel

Methods of payment

MasterCard; American Express; Visa

Facilities

Small pets allowed (under 5 kg) (with fee); Bellboy service; Newspapers; Terrace; Hotel safe; Multilingual staff; Car hire (with fee); Bicycle hire service; Air conditioning in public areas; Medical service (with fee); Babysitting service (with fee); Garden; Concierge; Laundry service (with fee); Gym; Room service; Shop; Clothes dryer; Valet parking; Luggage room; Currency exchange facilities

Catering

Bar; Swim-up bar; Café; Restaurant: 7; Poolside snack bar

Business

Business centre; Audio-visual equipment rental; Meeting room; Printer; Conference room: 5

Entertainment

Theatre / auditorium; Nightclub; Kids’ club; WaterSlides; Waterpark; Entertainment programme for children; Parasols; Sun loungers

Health

Hairdressing salon; Spa treatments (with fee); Spa centre; Massage; Steam bath; Sauna; Beauty salon (with fee); Hot tub

Meals

Breakfast; Special dietary options; Breakfast buffet; All inclusive; À la carte dinner; Set menu lunch; À la carte lunch; Buffet lunch

Things to keep in mind

Non-smoking establishment; Deposit on arrival; Identification card at arrival

Sports

Golf (with fee); Billiards; Beach volleyball; Fitness; Aqua fit; Table tennis; Canoeing (with fee); Tennis; Sailing; Windsurfing; Diving (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.