El Tope

PUERTO DE LA CRUZ

Customer ReviewsVery Good8.1

Description

Facilities & Services:

Hotel type

hotel

Methods of payment

American Express; Visa; MasterCard

Room facilities (Standard room)

Radio; 220V power supply; Balcony; TV; Hairdryer; Minibar; Satellite TV ; Shower; Make-up mirror; Toiletries; Bathroom

Facilities

Sun terrace; Mobile phone coverage; Clothes dryer; Lift access; Cloakroom; Late Check-out (with fee); Luggage room; Bicycle hire service; Terrace; Bicycle storage; Hotel safe; Multilingual staff; Car hire; Garden; Medical service (with fee); Babysitting service; Smoke detector; Gym (with fee); Newspaper stand; Laundry service; Air conditioning in public areas; Concierge; Room service (with fee)

Catering

Air conditioning in Restaurant; Show cooking; Restaurant; Banquet hall; Poolside snack bar; Bar; Breakfast room; Café

Business

Meeting room; Conference room; Printer; Business centre; Photocopier

Entertainment

Parasols; TV lounge; Sun loungers; Game room; Children playground

Health

Sauna (with fee); Hot tub (with fee); Spa treatments (with fee); Massage (with fee)

Green Programmes - Worldwide

Travelife

Meals

Set menu lunch; Early bird breakfast; Breakfast; Breakfast buffet; Snacks; Breakfast and dinner; Buffet dinner

Things to keep in mind

Non-smoking establishment

Sports

Table tennis; Billiards; Fitness; Tennis

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.