El Tope

PUERTO DE LA CRUZ

Customer ReviewsVery Good8.1

Description

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa; MasterCard; American Express

Room facilities (Standard room)

TV; Hairdryer; Satellite TV ; Make-up mirror; Minibar; Shower; Toiletries; 220V power supply; Bathroom; Radio; Balcony

Facilities

Luggage room; Bicycle hire service; Bicycle storage; Multilingual staff; Terrace; Hotel safe; Car hire; Medical service (with fee); Babysitting service; Garden; Gym (with fee); Laundry service; Smoke detector; Newspaper stand; Concierge; Room service (with fee); Air conditioning in public areas; Sun terrace; Mobile phone coverage; Clothes dryer; Lift access; Cloakroom; Late Check-out (with fee)

Catering

Banquet hall; Poolside snack bar; Bar; Breakfast room; Café; Air conditioning in Restaurant; Show cooking; Restaurant

Business

Conference room; Printer; Business centre; Photocopier; Meeting room

Entertainment

TV lounge; Game room; Children playground; Parasols; Sun loungers

Health

Spa treatments (with fee); Massage (with fee); Sauna (with fee); Hot tub (with fee)

Green Programmes - Worldwide

Travelife

Meals

Breakfast; Early bird breakfast; Breakfast buffet; Snacks; Breakfast and dinner; Buffet dinner; Set menu lunch

Things to keep in mind

Non-smoking establishment

Sports

Billiards; Fitness; Tennis; Table tennis

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.