Grand Oasis Palm - All Inclusive

Zona Hotelera

Description

Located in Cancun, near the Isla Mujeres ferry pier, this family-friendly hotel offers convenient access to bars, restaurants, and shopping. Reflecting Mexican flair in its dining, activities, and entertainment, the hotel boasts ten restaurants, seven bars, two swimming pools, and a kids' club with its own restaurant. A 60-meter beach, a full-service spa, four convention rooms (capacity 500), and a convenience store are also available.

Facilities & Services:

Hotel type

hotel

Methods of payment

American Express; Visa; MasterCard

Room facilities (Standard room)

Hairdryer; Radio; Shower; Bathroom; Safe; Centrally regulated air conditioning; Tea and coffee making facilities ; Cable TV; TV; Individually adjustable air conditioning; Minibar (with fee); Direct dial telephone; Disability-friendly bathroom

Facilities

Hotel safe; Bellboy service; Multilingual staff; Car hire (with fee); Babysitting service; Air conditioning in public areas; Lift access; Gym; Medical service (with fee); Cloakroom; Terrace; Launderette (with fee); Garden; Sun terrace; Laundry service (with fee); Currency exchange facilities; Clothes dryer; Shop; Mobile phone coverage

Catering

Smoking area; Poolside snack bar; Non-smoking area; Café; Restaurant: 10; Bar; Air conditioning in Restaurant; Swim-up bar

Business

Business centre; Meeting room; Conference room

Entertainment

Entertainment programme for adults; Parasols; Sun loungers; Children playground; Kids’ club; Game room; Entertainment programme for children

Health

Spa treatments (with fee); Beauty salon (with fee); Massage (with fee); Steam bath (with fee); Sauna (with fee); Hairdressing salon; Hot tub

Meals

Set menu dinner; Breakfast; À la carte dinner; Buffet dinner; Continental breakfast; Breakfast buffet; Set menu lunch; À la carte lunch; Buffet lunch

Things to keep in mind

Deposit on arrival; Identification card at arrival; Non-smoking establishment

Sports

Catamaran sailing (with fee); Aqua fit; Sailing (with fee); Golf (with fee); Windsurfing (with fee); Diving (with fee); Beach volleyball; Fitness (with fee); Motor board ride (with fee); Jet ski (with fee); Tennis; Aerobics (with fee); Waterskiing (with fee); Surfing; Squash (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.