Grand Riviera Princess

PLAYA DEL CARMEN

Description

Surrounded by tropical gardens and an extensive pool landscape, the Grand Riviera Princess has Mayan inspired architecture with thatched roofs and enjoys a wonderful setting directly on the white sandy beach and the crystal-clear waters of the Caribbean Sea. Various thematic restaurants leave no culinary wish unfulfilled, 10 bars and a wide range of services and amenities are at guests disposition.

Facilities & Services:

Hotel type

hotel

Methods of payment

American Express; Visa Electrón; Visa; MasterCard

Facilities

24-hour security; Hotel safe; Garden; Mobile phone coverage (with fee); Electric kettle; Multilingual staff; Smoke detector; Car hire (with fee); Gym; Babysitting service (with fee); Air conditioning in public areas; Grill/BBQ; Shop; Clothes dryer; Late Check-out (with fee); Medical service (with fee); Sun terrace; Launderette (with fee); Lift access (with fee); Luggage room; Cloakroom; Laundry service (with fee); Local and international calls (with fee); Room service (with fee); Currency exchange facilities; Concierge; Bellboy service; Terrace

Catering

Bar; Air conditioning in Restaurant; Smoking area; Swim-up bar; Non-smoking area; Show cooking; Restaurant: 9; Café; Banquet hall; Poolside snack bar

Business

Projector (with fee); Meeting room: 5; Audio-visual equipment rental (with fee); Conference room: 5

Entertainment

Children playground; Kids’ club; Game room; Entertainment programme for children; Entertainment programme for adults; Theatre / auditorium; Parasols; Nightclub; Sun loungers

Health

Hairdressing salon (with fee); Spa treatments (with fee); Massage (with fee); Steam bath (with fee); Sauna (with fee); Turkish bath (hamam); Hot tub (with fee); Spa centre; Beauty salon (with fee)

Green Programmes - Worldwide

Travelife

Meals

Vegetarian meal; Breakfast buffet; Snacks; Gluten-free meals ; À la carte dinner; Buffet dinner; Buffet lunch; All inclusive; All inclusive with alcoholic drinks top brands; Breakfast

Things to keep in mind

Identification card at arrival; Early departure (with fee)

Sports

Billiards; Beach volleyball; Catamaran sailing (with fee); Sailing (with fee); Volleyball; Basketball; Paddle tennis; Windsurfing (with fee); Archery; Diving (with fee); Fitness; Tennis; Motor board ride (with fee); Aerobics (with fee); Jet ski (with fee); Table tennis

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.