Grand Riviera Princess

PLAYA DEL CARMEN

Description

Surrounded by tropical gardens and an extensive pool landscape, the Grand Riviera Princess has Mayan inspired architecture with thatched roofs and enjoys a wonderful setting directly on the white sandy beach and the crystal-clear waters of the Caribbean Sea. Various thematic restaurants leave no culinary wish unfulfilled, 10 bars and a wide range of services and amenities are at guests disposition.

Facilities & Services:

Hotel type

hotel

Methods of payment

American Express; Visa Electrón; Visa; MasterCard

Facilities

Concierge; Bellboy service; Garden; 24-hour security; Smoke detector; Electric kettle; Multilingual staff; Mobile phone coverage (with fee); Air conditioning in public areas; Car hire (with fee); Shop; Gym; Babysitting service (with fee); Grill/BBQ; Clothes dryer; Lift access (with fee); Cloakroom; Late Check-out (with fee); Medical service (with fee); Sun terrace; Launderette (with fee); Luggage room; Currency exchange facilities; Laundry service (with fee); Local and international calls (with fee); Room service (with fee); Terrace; Hotel safe

Catering

Air conditioning in Restaurant; Non-smoking area; Smoking area; Swim-up bar; Restaurant: 9; Café; Show cooking; Banquet hall; Poolside snack bar; Bar

Business

Projector (with fee); Meeting room: 5; Conference room: 5; Audio-visual equipment rental (with fee)

Entertainment

Sun loungers; Children playground; Kids’ club; Game room; Theatre / auditorium; Nightclub; Entertainment programme for children; Entertainment programme for adults; Parasols

Health

Hairdressing salon (with fee); Spa treatments (with fee); Massage (with fee); Steam bath (with fee); Sauna (with fee); Turkish bath (hamam); Hot tub (with fee); Spa centre; Beauty salon (with fee)

Green Programmes - Worldwide

Travelife

Meals

All inclusive with alcoholic drinks top brands; Breakfast buffet; Vegetarian meal; Snacks; Gluten-free meals ; À la carte dinner; Buffet dinner; Buffet lunch; Breakfast; All inclusive

Things to keep in mind

Identification card at arrival; Early departure (with fee)

Sports

Billiards; Beach volleyball; Catamaran sailing (with fee); Sailing (with fee); Volleyball; Windsurfing (with fee); Diving (with fee); Basketball; Paddle tennis; Archery; Motor board ride (with fee); Fitness; Tennis; Jet ski (with fee); Aerobics (with fee); Table tennis

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.