H10 Tenerife Playa

Puerto de la Cruz

Customer ReviewsVery Good8.3

Description

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa; MasterCard

Room facilities (Standard room)

Centrally regulated air conditioning; TV

Facilities

Air conditioning in public areas; Clothes dryer; Concierge; Luggage room; Terrace; Bellboy service; Multilingual staff; Garden; Sun terrace; Lift access; Laundry service (with fee); Currency exchange facilities; Mobile phone coverage

Catering

Air conditioning in Restaurant; Poolside snack bar; Bar; Café; Restaurant: 2

Business

Business centre; Conference room; Meeting room

Entertainment

TV lounge; Parasols; Sun loungers

Health

Hairdressing salon; Sauna (with fee); Hot tub; Turkish bath (hamam)

Green Programmes - Worldwide

Biosphere Certification - Responsible Tourism Institute (ITR)

Meals

Buffet dinner; Buffet lunch; ; Breakfast buffet

Things to keep in mind

Sports

Fitness

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.