Hilton Tulum All-Inclusive Resort

Tulum

Description

Nestled in a secluded bay, our all-inclusive resort in Tulum overlooks white sands and blue waters. Spend the day at our luxury spa, 9 pools, 13 restaurants and bars, private beach, or family zone. We're less than 30 minutes from underwater caves, amusement parks, and Tulum city center, and we're less than two hours from Sian Ka'an Biosphere Reserve.

Facilities & Services:

Location

Connecting rooms

Hotel type

Facilities

Valet parking; Luggage room; Terrace; Smoke detector; Bellboy service; Air conditioning in public areas; 24-hour security; Medical service; Multilingual staff; Launderette (with fee); Secure parking; Shop; Transfer service (with fee); Laundry service; Car hire; Newspaper stand; Concierge; Room service; Babysitting service (with fee); Day-care centre; Lift access; Bikes available; Gym; Wired Internet; Private beach area; Currency exchange facilities; Late Check-out; Hotel safe

Catering

Bar (with fee); 24h dining café; Air conditioning in Restaurant; Non-smoking area; Restaurant; Banquet hall

Business

Audio-visual equipment rental (with fee); Conference room; Printer; Fax (with fee); Business centre; Projector; Meeting room: 7

Entertainment

Sun loungers; Children playground; Kids’ club; WaterSlides; Entertainment programme for children; Game room; Parasols

Health

Spa centre (with fee); Beauty salon (with fee); Spa treatments; Massage (with fee); Sauna (with fee)

Green Programmes - Worldwide

; ISO 14001 – Environmental management; ISO 50001 – Energy management

Meals

Breakfast buffet; Special dietary options; Snacks; À la carte dinner; Buffet dinner; ; All inclusive; Vegetarian meal; À la carte lunch; Buffet lunch

Sports

Beach volleyball; Fitness; Aerobics

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.