Isla Paraiso

Arenal D En Castell

Customer ReviewsExceptional10

Description

Facilities & Services:

Hotel type

Methods of payment

Maestro; Visa; MasterCard; Visa Electrón

Facilities

Mobile phone coverage; Late Check-out (with fee); Luggage room; Cloakroom; Multilingual staff; Currency exchange facilities; Sun terrace; Terrace; Hotel safe; Garden; Shop; Bicycle hire service; Air conditioning in public areas; Medical service (with fee); Laundry service (with fee); Wired Internet

Catering

Highchairs; Non-smoking area; Restaurant; Poolside snack bar; Bar; Air conditioning in Restaurant; Café

Entertainment

TV lounge; Game room; Entertainment programme for children; Entertainment programme for adults; Parasols; Sun loungers; Children playground

Green Programmes - Worldwide

ISO 14001 – Environmental management; Biosphere Certification - Responsible Tourism Institute (ITR); Travelife

Meals

À la carte lunch; Breakfast; Breakfast buffet; Snacks; Breakfast and dinner; À la carte dinner; Buffet dinner

Things to keep in mind

Non-smoking establishment

Sports

Aqua fit; Aerobics; Table tennis

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.