Ocean Riviera Paradise All Inclusive

Playa del Carmen

Description

The Ocean Riviera Paradise is a newly-built five-star resort located on the Riviera Maya seafront, very close to Playa del Carmen. It is noteworthy for its huge size, in addition to its modern architecture and striking Mediterranean-inspired interior design. The resort benefits from multiple swimming pools, one of which is on the beach itself, just a few metres from the sea, as well as lush native vegetation, 10 restaurants, 12 bars and a sports area. To be found at the property are daily housekeeping, concierge, elevator, 24-hour check-in. It also features Privilege, Exclusive Rooms and Services, a Despacio Spa Centre, Dive It! diving centre and a wide range of entertainment options for the whole family. Guest are required to make advance reservations for the restaurants Sakura, Steak house and La Locanda.

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa; MasterCard; American Express; Visa Electrón

Facilities

Gym; Luggage room; Local and international calls (with fee); Terrace; Currency exchange facilities; Medical service (with fee); Concierge; Sun terrace (with fee); Laundry service (with fee); Hotel safe; Garden; Room service; Towels and bed linen (with fee); Bellboy service; Smoke detector; 24-hour security; Shop (with fee); Air conditioning in public areas; Library; Newspapers; Private beach area; Multilingual staff; Mobile phone coverage; Clothes dryer; Secure parking; Car hire (with fee); Late Check-out (with fee); Lift access; Babysitting service (with fee)

Catering

Banquet hall; Poolside snack bar; Bar; Air conditioning in Restaurant; Swim-up bar; Restaurant: 11; Smoking area (with fee); Show cooking; Café

Business

Conference room: 9; Business centre (with fee); Photocopier (with fee); Conference hostess (with fee); Projector (with fee); Meeting room: 9; Audio-visual equipment rental (with fee); Printer (with fee)

Entertainment

WaterSlides; Kids’ club; Theatre / auditorium; Nightclub; Entertainment programme for children; Parasols; Sun loungers; TV lounge; Game room; Children playground

Health

Spa treatments (with fee); Massage (with fee); Steam bath (with fee); Sauna (with fee); Hot tub (with fee); Hairdressing salon (with fee); Spa centre (with fee); Beauty salon (with fee)

Meals

À la carte lunch; Buffet lunch; Special dietary options; Breakfast buffet; Breakfast a la carte; Snacks; Breakfast and dinner; All inclusive with alcoholic drinks own brands; Vegetarian meal; À la carte dinner; Gluten-free meals ; Buffet dinner

Things to keep in mind

Identification card at arrival; Early departure (with fee); Non-smoking establishment

Sports

Volleyball; Basketball; Fitness; Tennis; Golf practice facility (with fee); Table tennis; Windsurfing; Aqua fit; Diving (with fee); Golf (with fee); Bowling alley; Billiards; Sailing (with fee); Jet ski (with fee); Beach volleyball

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.