Palma Bay

S'Arenal

Customer Reviews6.9

Description

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and an arcade/game room. All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Asian cuisine at Rte. Oriental en verano, one of the hotel's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Facilities & Services:

Hotel type

hotel

Methods of payment

MasterCard; Visa

Facilities

Grill/BBQ; Hotel safe (with fee); Smoke detector; Luggage room; Terrace; Air conditioning in public areas; Garden; Bicycle hire service; 24-hour security; Car hire; Shop; Gym; Supermarket; Medical service (with fee); Laundry service; Lift access; Wired Internet; Concierge; Mobile phone coverage; Sun terrace; Currency exchange facilities

Catering

Non-smoking area; Air conditioning in Restaurant; Restaurant; Bar; Poolside snack bar

Business

Projector (with fee); Audio-visual equipment rental (with fee)

Entertainment

Entertainment programme for children; Entertainment programme for adults; Sun loungers; TV lounge; Game room; Children playground; Kids’ club

Health

Spa treatments

Meals

Picnic; Breakfast; Breakfast buffet; Snacks; Buffet dinner; Buffet lunch

Things to keep in mind

Non-smoking establishment; Deposit on arrival; Identification card at arrival

Sports

Mini golf; Bocce; Billiards; Volleyball; Archery; Fitness; Darts; Table tennis; Paddle tennis; Tennis

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.