Puerto Azul

Puerto de la Cruz

Customer ReviewsGood7.4

Description

Facilities & Services:

Hotel type

hotel

Methods of payment

Euro 6000; EuroCard; Visa Electrón; Maestro; Visa; MasterCard; JCB; EC

Room facilities (Standard room)

Bathroom; Smoke detector; Housekeeping; Satellite TV ; Make-up mirror; Toiletries; 220V power supply; TV; Cot on demand; Hairdryer; Safe; Individually adjustable heating ; Tea and coffee making facilities ; Shower; Mini fridge

Facilities

Bicycle storage; Towels and bed linen; Electric kettle; Laundry service; Lift access; Dining area; Luggage room; Mobile phone coverage; Large pets allowed (over 5 kg); Small pets allowed (under 5 kg); Hotel safe; Multilingual staff; Sun terrace; Terrace; Smoke detector

Catering

Breakfast room; Air conditioning in Restaurant; Highchairs

Entertainment

TV lounge; Parasols; Sun loungers

Health

Solarium ; Hot tub

Meals

Breakfast; Breakfast buffet

Things to keep in mind

No hen/stag or any other parties allowed; ; Identification card at arrival

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.