Riu Palace Mexico All Inclusive

PLAYA DEL CARMEN

Description

Riu Palace Mexico All Inclusive is a fantastic beach hotel, housed in a building inspired by the traditional style of the Mexico, located just by the pristine local beach. It is around 3 km from Playa del Carmen where there is an abundance of entertainment and dining options that guests will love to discover. The hotel combines a prism of colours, high quality facilities and seductive details ideally suited for singles, couples and families looking to enjoy personalized service, outstanding amenities and total relaxation.

Facilities & Services:

Hotel type

hotel

Methods of payment

American Express; Visa; MasterCard

Room facilities (Standard room)

Safe; Individually adjustable air conditioning; Centrally regulated air conditioning; Direct dial telephone; Ironing set; Hairdryer; Terrace; Shower; Minibar; Balcony; Bathroom

Facilities

Multilingual staff; Shop; Concierge; Car hire (with fee); Towels and bed linen; Babysitting service (with fee); Gym; Lift access; Private beach area; Grill/BBQ; Medical service (with fee); BBQ facilities; Sun terrace; Laundry service (with fee); Clothes dryer; Room service; Dining area; Hotel safe (with fee); Luggage room; Garden; Mobile phone coverage; Bellboy service; Air conditioning in public areas; 24-hour security

Catering

Smoking area (with fee); Restaurant: 6; Café; Air conditioning in Restaurant; Swim-up bar; Bar; Poolside snack bar

Business

Meeting room

Entertainment

Children playground (with fee); Kids’ club; TV lounge; Theatre / auditorium; Nightclub (with fee); Entertainment programme for children; Entertainment programme for adults; Parasols; Sun loungers

Health

Beauty salon (with fee); Spa treatments (with fee); Massage (with fee); Steam bath; Sauna; Hot tub; Hairdressing salon; Spa centre

Green Programmes - Worldwide

Travelife

Meals

À la carte dinner; Buffet dinner; Buffet lunch; Breakfast; All inclusive; Breakfast buffet; Snacks

Things to keep in mind

Identification card at arrival

Sports

Windsurfing; Billiards; Diving; Volleyball; Cycling / mountain biking (with fee); Horse riding (with fee); Fitness; Tennis; Banana boating; Table tennis; Catamaran sailing; Golf practice facility (with fee); Golf (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.