Riu Palace Riviera Maya All Inclusive

PLAYA DEL CARMEN

Description

Situated directly at Playa del Carmen, this hotel is in a prime location. In the area, guests can appreciate the Mayan legacy, with spectacular pyramids and the popular ruins of Tulum, or the ruins of Cobá, or visit the reservation of the Sian Ka'an biosphere, where guests can find an untouched jungle. The club resort offers six restaurants and room service is available. There are also bars, a nightclub, a hairdressing salon, Internet access, a newsstand, boutiques, a laundry service and a concierge. The hotel also has a children's playground and a kids' club for younger guests to enjoy.

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa; MasterCard

Facilities

Concierge; Room service; Shop; Medical service; Towels and bed linen; Sun terrace; Mobile phone coverage; Newspaper stand; Private beach area; Grill/BBQ; Lift access; BBQ facilities; Clothes dryer; Dining area; Luggage room; Bellboy service; Hotel safe (with fee); 24-hour security; Babysitting service (with fee); Garden; Gym; Air conditioning in public areas; Bicycle hire service (with fee); Laundry service (with fee)

Catering

Air conditioning in Restaurant; Smoking area (with fee); Café; Swim-up bar; Restaurant: 6; Poolside snack bar; Bar

Entertainment

Entertainment programme for children; Entertainment programme for adults; Parasols; Sun loungers; TV lounge; Children playground (with fee); Nightclub; Kids’ club

Health

Massage (with fee); Steam bath; Sauna; Spa centre; Beauty salon (with fee); Hairdressing salon; Spa treatments (with fee)

Green Programmes - Worldwide

Meals

All inclusive; À la carte dinner; Buffet dinner; Buffet lunch; Breakfast; Continental breakfast; Breakfast buffet; Snacks

Sports

Fitness; Aqua fit; Table tennis; Catamaran sailing; Windsurfing; Diving; Golf (with fee); Billiards (with fee); Banana boating; Beach volleyball; Cycling / mountain biking (with fee); Horse riding (with fee); Aerobics

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.