Riu Palace Riviera Maya All Inclusive

PLAYA DEL CARMEN

Description

Situated directly at Playa del Carmen, this hotel is in a prime location. In the area, guests can appreciate the Mayan legacy, with spectacular pyramids and the popular ruins of Tulum, or the ruins of Cobá, or visit the reservation of the Sian Ka'an biosphere, where guests can find an untouched jungle. The club resort offers six restaurants and room service is available. There are also bars, a nightclub, a hairdressing salon, Internet access, a newsstand, boutiques, a laundry service and a concierge. The hotel also has a children's playground and a kids' club for younger guests to enjoy.

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa; MasterCard

Room facilities (Standard room)

Safe; Satellite TV ; Centrally regulated air conditioning; Fan; Direct dial telephone; Ironing set; Hydro-massage bath; Hairdryer; Minibar; Terrace; Bathtub; Shower; Balcony; Bathroom

Facilities

Medical service; Concierge; Lift access; Sun terrace; Towels and bed linen; Laundry service (with fee); Private beach area; Room service; Grill/BBQ; BBQ facilities; Garden; Hotel safe (with fee); Clothes dryer; Dining area; Mobile phone coverage; Luggage room; Shop; Bellboy service; 24-hour security; Gym; Air conditioning in public areas; Babysitting service (with fee); Newspaper stand; Bicycle hire service (with fee)

Catering

Restaurant: 6; Café; Air conditioning in Restaurant; Swim-up bar; Bar; Poolside snack bar; Smoking area (with fee)

Entertainment

TV lounge; Entertainment programme for children; Entertainment programme for adults; Nightclub; Parasols; Sun loungers; Children playground (with fee); Kids’ club

Health

Spa centre; Massage (with fee); Beauty salon (with fee); Steam bath; Sauna; Hairdressing salon; Spa treatments (with fee)

Green Programmes - Worldwide

Travelife

Meals

Buffet dinner; Buffet lunch; Breakfast; All inclusive; Continental breakfast; Snacks; Breakfast buffet; À la carte dinner

Sports

Fitness; Banana boating; Aerobics; Golf (with fee); Billiards (with fee); Table tennis; Beach volleyball; Catamaran sailing; Aqua fit; Cycling / mountain biking (with fee); Horse riding (with fee); Diving; Windsurfing

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.