Riu Palace Riviera Maya All Inclusive

PLAYA DEL CARMEN

Description

Situated directly at Playa del Carmen, this hotel is in a prime location. In the area, guests can appreciate the Mayan legacy, with spectacular pyramids and the popular ruins of Tulum, or the ruins of Cobá, or visit the reservation of the Sian Ka'an biosphere, where guests can find an untouched jungle. The club resort offers six restaurants and room service is available. There are also bars, a nightclub, a hairdressing salon, Internet access, a newsstand, boutiques, a laundry service and a concierge. The hotel also has a children's playground and a kids' club for younger guests to enjoy.

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa; MasterCard

Room facilities (Standard room)

Terrace; Shower; Bathroom; Balcony; Safe; Centrally regulated air conditioning; Satellite TV ; Direct dial telephone; Fan; Ironing set; Hairdryer; Hydro-massage bath; Minibar; Bathtub

Facilities

Luggage room; Air conditioning in public areas; Bellboy service; Newspaper stand; 24-hour security; Gym; Babysitting service (with fee); Bicycle hire service (with fee); Lift access; Medical service; Concierge; Sun terrace; Towels and bed linen; Laundry service (with fee); Private beach area; Garden; Hotel safe (with fee); Room service; Grill/BBQ; BBQ facilities; Clothes dryer; Mobile phone coverage; Dining area; Shop

Catering

Poolside snack bar; Restaurant: 6; Smoking area (with fee); Café; Air conditioning in Restaurant; Bar; Swim-up bar

Entertainment

Kids’ club; TV lounge; Nightclub; Entertainment programme for children; Entertainment programme for adults; Parasols; Sun loungers; Children playground (with fee)

Health

Spa treatments (with fee); Spa centre; Massage (with fee); Beauty salon (with fee); Steam bath; Sauna; Hairdressing salon

Green Programmes - Worldwide

Travelife

Meals

À la carte dinner; Buffet dinner; Buffet lunch; Breakfast; All inclusive; Continental breakfast; Snacks; Breakfast buffet

Sports

Aqua fit; Beach volleyball; Catamaran sailing; Diving; Cycling / mountain biking (with fee); Horse riding (with fee); Windsurfing; Fitness; Banana boating; Aerobics; Golf (with fee); Billiards (with fee); Table tennis

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.