Riu Palace Riviera Maya All Inclusive

PLAYA DEL CARMEN

Description

Situated directly at Playa del Carmen, this hotel is in a prime location. In the area, guests can appreciate the Mayan legacy, with spectacular pyramids and the popular ruins of Tulum, or the ruins of Cobá, or visit the reservation of the Sian Ka'an biosphere, where guests can find an untouched jungle. The club resort offers six restaurants and room service is available. There are also bars, a nightclub, a hairdressing salon, Internet access, a newsstand, boutiques, a laundry service and a concierge. The hotel also has a children's playground and a kids' club for younger guests to enjoy.

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa; MasterCard

Room facilities (Standard room)

Hairdryer; Minibar; Terrace; Bathtub; Balcony; Shower; Bathroom; Safe; Satellite TV ; Centrally regulated air conditioning; Fan; Direct dial telephone; Ironing set; Hydro-massage bath

Facilities

Bellboy service; Mobile phone coverage; 24-hour security; Babysitting service (with fee); Shop; Gym; Air conditioning in public areas; Concierge; Bicycle hire service (with fee); Newspaper stand; Towels and bed linen; Medical service; Private beach area; Sun terrace; Lift access; Grill/BBQ; BBQ facilities; Clothes dryer; Laundry service (with fee); Dining area; Room service; Luggage room; Garden; Hotel safe (with fee)

Catering

Smoking area (with fee); Restaurant: 6; Air conditioning in Restaurant; Café; Swim-up bar; Bar; Poolside snack bar

Entertainment

Children playground (with fee); Kids’ club; TV lounge; Entertainment programme for children; Entertainment programme for adults; Nightclub; Parasols; Sun loungers

Health

Hairdressing salon; Spa centre; Beauty salon (with fee); Spa treatments (with fee); Massage (with fee); Steam bath; Sauna

Green Programmes - Worldwide

Travelife

Meals

Continental breakfast; Snacks; Breakfast buffet; À la carte dinner; Buffet dinner; Buffet lunch; Breakfast; All inclusive

Sports

Billiards (with fee); Table tennis; Beach volleyball; Catamaran sailing; Cycling / mountain biking (with fee); Aqua fit; Horse riding (with fee); Diving; Windsurfing; Fitness; Banana boating; Aerobics; Golf (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.