SECRETS RIVIERA CANCUN RESORT & SPA

Cancun

Description

Secrets Riviera Cancun, nestled between the Caribbean Sea and the Lagoon of Bahia Petempich, is an all Preferred-Club-Suite resort for adults seeking an exquisite getaway with pampered, destination-concierge style service. Guests will enjoy exclusive, Unlimited-Luxury® inclusions such as a boundless gourmet feast at Rosewater and inspirational dining options on the beach with top shelf spirits, along with 24-hour in room dining. With exclusive, free-flow access to Breathless, guests can enjoy a rejuvenating spa treatment at the relax Spa by Pevonia®, join a water aerobics class, cool down with a curated cocktail in hand by the energy pool, or become immersed in entertainment and dance to the music of international DJ's. No matter a guest's desires, Secrets Riviera Cancun provides an array of endless opportunities to create romantic, timeless memories.

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa; MasterCard; American Express

Facilities

Towels and bed linen; Local and international calls; Sun terrace; Private beach area; ; Currency exchange facilities; Private pool: 1; Bellboy service; 24-hour security; Terrace; Mobile phone coverage; Dining area; Multilingual staff; Hotel safe; Secure parking; Garden; Transfer service (with fee); Late Check-out (with fee); Car hire (with fee); Airport Shuttle (with fee); Gym (with fee); Shop; Medical service (with fee); Fireplace; Valet parking; Laundry service (with fee); Room service; Concierge; Luggage room; Lift access

Catering

Poolside snack bar; Air conditioning in Restaurant; Swim-up bar; Bar; Highchairs; Show cooking; Smoking area; Non-smoking area; Banquet hall; Restaurant; 24h dining café; Café

Business

Meeting room; Conference room; Audio-visual equipment rental (with fee); Secretarial service (with fee); Printer (with fee); Conference hostess (with fee); Fax (with fee); Business centre (with fee); Projector (with fee); Photocopier (with fee)

Entertainment

Theatre / auditorium; Entertainment programme for adults; Nightclub; Parasols; Sun loungers; Casino

Health

Solarium (with fee); Sauna (with fee); Hot tub; Hairdressing salon (with fee); Spa centre (with fee); Massage (with fee); Beauty salon (with fee); Spa treatments (with fee); Steam bath (with fee)

Green Programmes - Worldwide

Earth Check

Meals

À la carte lunch; Late riser breakfast; Breakfast a la carte; All inclusive; Early bird breakfast; Full board; Buffet lunch; Vegetarian meal; Breakfast; Gluten-free meals ; Continental breakfast; Breakfast buffet; Snacks; Brunch; Breakfast and lunch; Breakfast and dinner; À la carte dinner; Buffet dinner; Hot breakfast; Gala dinner

Things to keep in mind

Early departure; Credit card is compulsory as a deposit, no deposit in cash is accepted; Deposit on arrival; Only Adults; LGTBIQ friendly; Identification card at arrival

Sports

Canoeing; Billiards; Beach volleyball; Volleyball; Fitness; Darts; Aqua fit; Windsurfing; Aerobics; Paddle tennis; Diving; Tennis

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.