Sandos Caracol Eco Resort

Playa del Carmen

Description

Sandos Caracol Eco Resort & Water Park is a fantastic resort which is a perfect blend of fresh luxury and eco-friendly design and facilities. Here, style and substance exist in perfect balance. The hotels impeccable service exceeds every expectation to guarantee guests unlimited amounts of fun and relaxation. A great hotel whether guests are travelling with their family, significant other or friends. Check-out time is at 12 noon, and guests must vacate the property by 1:00 p. m. There will be an additional charge of $20 USD per person per hour for late check-out, payable directly at the reception. The water park will be closed one day a week for preventative maintenance.

Room Type

Board

1 night from

1× ECO FAMILY SUPERIOR 2 ADULTS

3 available

ALL INCLUSIVE

Non refundable

1 night from

€ 234* € 281

1× SELECT CLUB SUPERIOR 2 ADULTS, ADULTS ONLY +18

3 available

ALL INCLUSIVE

Non refundable

1 night from

€ 244* € 293

1× DOUBLE SUPERIOR

3 available

ALL INCLUSIVE

Non refundable

1 night from

€ 260* € 312

1× POOL VIEW SUPERIOR 1 ADULT

3 available

ALL INCLUSIVE

Non refundable

1 night from

€ 270* € 324

1× SELECT CLUB DELUXE 1 ADULT, ADULTS ONLY +18

3 available

ALL INCLUSIVE

Non refundable

1 night from

€ 274* € 329

1× Room ONE BEDROOM

3 available

ALL INCLUSIVE

Non refundable

1 night from

€ 298* € 358

1× Room STANDARD

3 available

ALL INCLUSIVE

Non refundable

1 night from

€ 312* € 375

1× Eco Family Penthouse 1 ADULT

3 available

ALL INCLUSIVE

Non refundable

1 night from

€ 425* € 510

* Non refundable

Facilities & Services:

Hotel type

Methods of payment

Visa; MasterCard; American Express

Facilities

Concierge; Laundry service; Bikes available; Shop (with fee); Newspaper stand; Airport Shuttle (with fee); Sun terrace; Currency exchange facilities; Bellboy service; 24-hour security; Multilingual staff; Hotel safe; Secure parking; Car hire (with fee); Terrace; Smoke detector; Medical service (with fee); Babysitting service (with fee); Air conditioning in public areas; Launderette; Gym; Garden

Catering

Air conditioning in Restaurant; Swim-up bar; Smoking area; Café; Poolside snack bar; Non-smoking area; Restaurant: 9; Bar

Entertainment

Entertainment programme for children; Entertainment programme for adults; Parasols; Sun loungers; Game room; Theatre / auditorium; Children playground; Waterpark; Kids’ club; WaterSlides

Health

Spa treatments (with fee); Massage (with fee); Steam bath; Sauna; Spa centre (with fee); Beauty salon (with fee); Hairdressing salon (with fee)

Meals

Snacks; All inclusive; À la carte dinner; Vegetarian meal; Buffet dinner; Breakfast buffet

Things to keep in mind

Deposit on arrival; Identification card at arrival

Sports

Table tennis; Tennis; Canoeing; Sailing; Diving; Billiards; Beach volleyball; Aerobics; Darts

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.