Sandos Caracol Eco Resort All Inclusive

PLAYA DEL CARMEN

Description

Sandos Caracol Eco Resort All Inclusive is a fantastic resort which is a perfect blend of fresh luxury and eco-friendly design and facilities. Here, style and substance exist in perfect balance. The hotels impeccable service exceeds every expectation to guarantee guests unlimited amounts of fun and relaxation. A great hotel whether guests are travelling with their family, significant other or friends. Check-out time is at 12 noon, and guests must vacate the property by 1:00 p. m. There will be an additional charge of $20 USD per person per hour for late check-out, payable directly at the reception.

Facilities & Services:

Hotel type

Methods of payment

Visa; MasterCard; American Express

Facilities

Sun terrace; Newspaper stand; Luggage room; Bellboy service; 24-hour security; Currency exchange facilities; Multilingual staff; Secure parking; Hotel safe; Car hire (with fee); Babysitting service; Terrace; Concierge; Gym; Smoke detector; Bikes available; Launderette; Garden; Air conditioning in public areas; Medical service (with fee); Laundry service; Shop; Clothes dryer; Airport Shuttle

Catering

Smoking area; Café; Poolside snack bar; Non-smoking area; Restaurant: 9; Bar; Air conditioning in Restaurant; Swim-up bar

Business

Meeting room

Entertainment

Entertainment programme for children; Entertainment programme for adults; Parasols; Sun loungers; Waterpark; Children playground; Game room; Theatre / auditorium; WaterSlides; Kids’ club

Health

Sauna; Spa centre; Beauty salon (with fee); Spa treatments; Hairdressing salon; Massage (with fee); Steam bath

Green Programmes - Worldwide

Travelife

Meals

Vegetarian meal; À la carte dinner; Buffet dinner; Breakfast buffet; Snacks; All inclusive

Things to keep in mind

Deposit on arrival; Identification card at arrival

Sports

Canoeing; Sailing; Diving; Billiards; Beach volleyball; Basketball; Darts; Fitness; Aerobics; Table tennis; Aqua fit; Tennis

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.