Sercotel El Encin Golf

ALCALA DE HENARES

Description

The hotel is in a great natural environment, 5 km from the historical city of Alcalá de Henares and 30 minutes from the capital of Madrid, which is about 35 km from the hotel. Madrid Airport is approximately 20 km away.The hotel, built in 2011, is a new concept of accommodation in a great natural environment in a spectacular sports complex. It is located within a natural space, designed to promote sport and wellness. There are 39 guest rooms in total at this golf hotel. The premises are air-conditioned and guests are welcomed in a lobby with 24-hour reception and check-out services. Facilities include a hotel safe, currency exchange, cloakroom and lift access to the upper levels. Guests can relax in the TV lounge, enjoy a drink in the bar and dine in the restaurant. Guests can also take advantage of the room and laundry services on offer. Those guests who are arriving by car may leave their vehicle in the hotel's car park or garage.The rooms offers a safe box, wireless Internet (See more)

Facilities & Services:

Hotel type

hotel

Methods of payment

Euro 6000; American Express; Visa Electrón; Maestro; Visa; MasterCard

Facilities

24-hour security; Room service; Fireplace; Air conditioning in public areas; Multilingual staff; Towels and bed linen; Mobile phone coverage; Gym; Concierge; Late Check-out (with fee); Lift access; Cloakroom; Luggage room; Electric vehicle charging station (with fee); Local and international calls; Bicycle storage; Golf desk; Launderette (with fee); Garden; Laundry service (with fee); Smoke detector

Catering

Breakfast room; Café; Air conditioning in Restaurant; Highchairs; Non-smoking area; Banquet hall; Restaurant: 1; Bar (with fee)

Business

Audio-visual equipment rental (with fee); Meeting room: 3; Printer (with fee); Photocopier (with fee); Projector (with fee); Conference room

Entertainment

Parasols; Sun loungers; TV lounge

Health

Massage (with fee); Solarium (with fee); Sauna

Meals

Snacks; ; À la carte dinner; Breakfast a la carte; Vegetarian meal (with fee); Gluten-free meals ; Set menu lunch; Picnic (with fee); Breakfast served to the table; À la carte lunch; Hot breakfast; Breakfast; Special dietary options (with fee); Continental breakfast; Breakfast buffet

Things to keep in mind

No hen/stag or any other parties allowed; Credit card is compulsory as a deposit, no deposit in cash is accepted; Non-smoking establishment; Identification card at arrival; Early departure

Sports

Putting green; Paddle tennis (with fee); Golf (with fee); Fitness; Golf practice facility (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.