Serenade Punta Cana Beach & Spa Resort

Punta Cana

Description

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa; MasterCard; American Express

Room facilities (Standard room)

Centrally regulated air conditioning; Mini fridge; TV; Hairdryer; Balcony; Safe

Facilities

24-hour security; Shop (with fee); Car hire (with fee); Gym; Medical service (with fee); Laundry service (with fee); Room service (with fee)

Entertainment

Nightclub; Sun loungers (with fee); Children playground (with fee)

Health

Spa centre

Meals

Buffet dinner; Breakfast buffet; Breakfast a la carte; All inclusive

Things to keep in mind

Identification card at arrival; Early Check-in (with fee)

Sports

Fitness (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.