Servigroup Castilla

Benidorm

Customer Reviews6.3

Description

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Facilities & Services:

hotel; American Express; Visa; MasterCard; Smoke detector; Desk; TV; Balcony; Direct dial telephone; Safe; Hairdryer; Central heating; Centrally regulated air conditioning; Shower; Mini fridge; Bathroom; Garden; Electric vehicle charging station (with fee); Laundry service (with fee); Lift access; Cloakroom; Room service (with fee); Currency exchange facilities; Luggage room; Gym; Air conditioning in public areas; Café; Highchairs; Air conditioning in Restaurant; Show cooking; Restaurant; Bar; Children playground; TV lounge; Entertainment programme for adults; Parasols; Sun loungers; Sauna (with fee); Buffet dinner; Buffet lunch; Breakfast buffet; No hen/stag or any other parties allowed; Only Adults; Non-smoking establishment; Identification card at arrival; Billiards (with fee);

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.