Servigroup Castilla

BENIDORM

Customer Reviews6.3

Description

Facilities & Services:

Hotel type

hotel

Methods of payment

American Express; Visa; MasterCard

Room facilities (Standard room)

Centrally regulated air conditioning; Shower; Mini fridge; Bathroom; Smoke detector; Desk; TV; Balcony; Direct dial telephone; Safe; Hairdryer; Central heating

Facilities

Air conditioning in public areas; Garden; Electric vehicle charging station (with fee); Laundry service (with fee); Lift access; Cloakroom; Room service (with fee); Currency exchange facilities; Luggage room; Gym

Catering

Bar; Café; Highchairs; Air conditioning in Restaurant; Show cooking; Restaurant

Entertainment

Entertainment programme for adults; Parasols; Sun loungers; Children playground; TV lounge

Health

Sauna (with fee)

Meals

Buffet dinner; Buffet lunch; Breakfast buffet

Things to keep in mind

No hen/stag or any other parties allowed; Only Adults; Non-smoking establishment; Identification card at arrival

Sports

Billiards (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.