The Pyramid at Grand Oasis

CANCUN

Description

The hotel is conveniently located in one of the largest and most beautiful sandy beaches of Cancun, close to a number of dining and shopping venues. This exclusive luxury establishment is surrounded by elegant gardens and offers the best live entertainment, music festivals, and in-house facilities. It is the stage where imagination and fun know no bounds. Plenty amenities and various services are offered in order to provide maximum comfort. Guests may make use of the outdoor swimming pool with poolside snack bar, the tennis courts and the in-house gym. Sun loungers with parasols are laid out on site and on the nearby sandy beach.

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa; MasterCard; American Express

Facilities

Laundry service; Lift access; Luggage room; Currency exchange facilities; Golf desk; Bellboy service; Hotel safe (with fee); 24-hour security; Multilingual staff; Concierge; Terrace; Car hire; Air conditioning in public areas; Babysitting service (with fee); Garden; Gym; Room service (with fee); Medical service (with fee); Clothes dryer; Shop; Sun terrace; Launderette (with fee); Mobile phone coverage

Catering

Non-smoking area; Restaurant: 12; Poolside snack bar; Bar; Air conditioning in Restaurant; Swim-up bar; Show cooking; Smoking area; Café

Business

Conference room; Business centre; Projector; Meeting room

Entertainment

Entertainment programme for children; Game room; Entertainment programme for adults; Parasols; Sun loungers; Theatre / auditorium; Nightclub; Children playground; Kids’ club

Health

Hot tub; Spa centre; Hairdressing salon; Spa treatments (with fee); Massage (with fee); Sauna (with fee)

Meals

Breakfast; Breakfast buffet; Breakfast and lunch; Breakfast and dinner; All inclusive with alcoholic drinks top brands; All inclusive with alcoholic drinks own brands; Snacks; All inclusive with non-alcoholic drinks; Buffet dinner

Things to keep in mind

Deposit on arrival; Identification card at arrival

Sports

Surfing; Jet ski (with fee); Banana boating; Golf (with fee); Billiards; Beach volleyball; Volleyball; Fitness; Tennis; Aerobics

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.