The Pyramid at Grand Oasis

CANCUN

Description

The hotel is conveniently located in one of the largest and most beautiful sandy beaches of Cancun, close to a number of dining and shopping venues. This exclusive luxury establishment is surrounded by elegant gardens and offers the best live entertainment, music festivals, and in-house facilities. It is the stage where imagination and fun know no bounds. Plenty amenities and various services are offered in order to provide maximum comfort. Guests may make use of the outdoor swimming pool with poolside snack bar, the tennis courts and the in-house gym. Sun loungers with parasols are laid out on site and on the nearby sandy beach.

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa; MasterCard; American Express

Room facilities (Standard room)

Individually adjustable air conditioning; Balcony; TV; Centrally regulated air conditioning; Direct dial telephone; Safe; Tea and coffee making facilities ; Hairdryer; Shower; Bathroom; Terrace

Facilities

24-hour security; Multilingual staff; Currency exchange facilities; Car hire; Concierge; Gym; Babysitting service (with fee); Medical service (with fee); Hotel safe (with fee); Terrace; Sun terrace; Launderette (with fee); Clothes dryer; Garden; Laundry service; Room service (with fee); Luggage room; Shop; Air conditioning in public areas; Golf desk; Mobile phone coverage; Lift access; Bellboy service

Catering

Smoking area; Non-smoking area; Restaurant: 12; Air conditioning in Restaurant; Swim-up bar; Bar; Show cooking; Poolside snack bar; Café

Business

Conference room; Business centre; Projector; Meeting room

Entertainment

Children playground; Kids’ club; Theatre / auditorium; Nightclub; Entertainment programme for children; Entertainment programme for adults; Parasols; Game room; Sun loungers

Health

Spa centre; Spa treatments (with fee); Massage (with fee); Sauna (with fee); Hairdressing salon; Hot tub

Meals

Breakfast; Breakfast buffet; Breakfast and lunch; Snacks; Breakfast and dinner; All inclusive with alcoholic drinks top brands; All inclusive with alcoholic drinks own brands; Buffet dinner; All inclusive with non-alcoholic drinks

Things to keep in mind

Deposit on arrival; Identification card at arrival

Sports

Billiards; Beach volleyball; Banana boating; Volleyball; Fitness; Tennis; Aerobics; Surfing; Jet ski (with fee); Golf (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.