Troya

Playa de las Américas

Customer ReviewsGood7.6

Description

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa; MasterCard; Diners Club; Visa Electrón; American Express; Maestro

Facilities

Laundry service (with fee); Terrace; Currency exchange facilities; Sun terrace; Room service; Garden; Concierge; Shop; Smoke detector; Luggage room; Mobile phone coverage; Local and international calls; Air conditioning in public areas; Multilingual staff; Library; Secure parking (with fee); Clothes dryer; Garage (with fee); Car hire (with fee); Dining area: 500; Bicycle hire service (with fee); Lift access; Gym; Late Check-out (with fee); Launderette

Catering

Bar; Poolside snack bar; Air conditioning in Restaurant; Highchairs; Café; Non-smoking area; Show cooking; Restaurant: 2

Business

Conference room: 1; Audio-visual equipment rental (with fee); Projector (with fee); Meeting room

Entertainment

TV lounge; Entertainment programme for children; Entertainment programme for adults; Parasols; Sun loungers; Children playground; Kids’ club

Health

Massage (with fee); Steam bath (with fee); Turkish bath (hamam) (with fee); Sauna (with fee); Hot tub (with fee); Spa centre (with fee); Hairdressing salon (with fee); Beauty salon (with fee); Spa treatments (with fee)

Meals

Buffet lunch; Special dietary options; All inclusive; Breakfast; Full board without drinks; Continental breakfast; Half board without drinks; Snacks; Breakfast buffet; Vegetarian meal; Breakfast and dinner; Buffet dinner; Picnic; À la carte lunch

Things to keep in mind

Non-smoking establishment; No hen/stag or any other parties allowed

Sports

Aerobics; Table tennis; Aqua fit; Billiards (with fee); Fitness

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.