Valentin Imperial Riviera Maya

PLAYA DEL CARMEN

Description

Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in México. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites. Facilities include a lobby with a 24-hour reception, currency exchange, lift, hairdressing salon, a theatre and a games room, a café, bar and seven a la carte restaurants, conference facilities and Internet access, room and laundry services.

Facilities & Services:

Hotel type

hotel

Methods of payment

MasterCard; American Express; Visa

Room facilities (Standard room)

Minibar; Hairdryer; Safe; Shower; Radio; Individually adjustable air conditioning; Terrace; Bathroom; Tea and coffee making facilities ; Ironing set; Balcony; TV; Direct dial telephone

Facilities

Multilingual staff; Car hire (with fee); Medical service (with fee); Shop; Hotel safe; Library; Gym; Launderette (with fee); Private beach area; Laundry service (with fee); Private pool; Room service; Clothes dryer; Smoke detector; Airport Shuttle (with fee); Mobile phone coverage; Air conditioning in public areas; Lift access; Luggage room; Terrace; Concierge; Bellboy service; 24-hour security; Bicycle hire service; Garden; Currency exchange facilities; Bikes available; Newspapers; Bicycle storage

Catering

Air conditioning in Restaurant; Restaurant: 8; Swim-up bar; Café; Show cooking; Poolside snack bar; Bar; Smoking area; Non-smoking area

Business

Meeting room: 2; Conference room; Business centre; Projector

Entertainment

Game room; Entertainment programme for adults; Parasols; Sun loungers; Theatre / auditorium; Children playground; Pub

Health

Spa treatments; Massage (with fee); Spa centre (with fee); Beauty salon (with fee); Hairdressing salon

Green Programmes - Worldwide

Earth Check

Meals

Snacks; Breakfast; Set menu dinner; Continental breakfast; All inclusive; À la carte dinner; Breakfast buffet; All inclusive with alcoholic drinks top brands; Set menu lunch; À la carte lunch; Gluten-free meals ; Buffet lunch

Things to keep in mind

Only Adults; Deposit on arrival; Identification card at arrival

Sports

Fitness; Windsurfing; Diving (with fee); Aqua fit; Tennis; Table tennis; Jet ski (with fee); Billiards; Golf (with fee); Catamaran sailing; Beach volleyball; Volleyball; Basketball; Sailing

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.