CLEOPATRA PALACE

Playa De Las Americas

Customer ReviewsGreat9

Description

The Cleopatra Palace Hotel is part of the Mare Nostrum Resort complex and is located in the south of Tenerife, in Playa de Las Américas, on the beachfront in the heart of the 'Golden Mile, ' close to all kinds of shops and amenities. This hotel is a perfect place for relaxation, offering warmth and personalized attention with spacious and comfortable rooms, some of which offer spectacular ocean views. It has a pool decorated in a style reminiscent of ancient Rome, bordered by marble columns and statues, a Jacuzzi, a children's pool, and a pleasant solarium with sun loungers and umbrellas and a Spa. It is the perfect place to relax and unwind, enjoying the sun and the island's warm climate.

Facilities & Services:

Hotel type

hotel

Methods of payment

MasterCard; Diners Club; American Express; Visa

Room facilities (Standard room)

Desk; 220V power supply; Hairdryer; Wake-up service; Balcony; Safe; Individually adjustable air conditioning; Bathroom; Centrally regulated air conditioning; Satellite TV ; Direct dial telephone

Facilities

Multilingual staff; Room service (with fee); Transfer service (with fee); Hotel safe; Car hire (with fee); Babysitting service (with fee); Smoke detector; Air conditioning in public areas; Sun terrace; Airport Shuttle (with fee); Terrace; Luggage room; Bicycle hire service (with fee); Local and international calls (with fee); Lift access; Medical service (with fee); Bellboy service; Currency exchange facilities; Laundry service (with fee); 24-hour security

Catering

Restaurant; Bar (with fee); Poolside snack bar (with fee)

Business

Business centre (with fee); Meeting room; Conference room

Entertainment

Parasols; Sun loungers

Health

Spa treatments (with fee); Massage (with fee); Spa centre (with fee); Steam bath (with fee); Sauna (with fee)

Meals

Breakfast buffet

Things to keep in mind

Non-smoking establishment

Sports

Tennis (with fee); Billiards

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.