Hotel Luze Castellana

Santiago Bernabeu-Castellana

Description

This hotel is located in the heart of Madrid, in the best commercial and business area, next to Plaza de Cuzco and Paseo de la Castellana and a few metres from the Palacio de Congresos and the Santiago Bernabéu football stadium. It lies close to Chamartín railway station and the town centre. Madrid-Barajas Airport is around 7 km away. The hotel 126 rooms, visitors may take advantage of a snack bar, a breakfast room, a meeting room and a car park. Further facilities available to guests include a 24-hour reception, 3 lifts, Internet access point and room and laundry services. All rooms have air conditioning, TV, a double bed, a safe, Internet access, a telephone, a bathroom with a hairdryer. The hotel has a garden sun terrace with a swimming pool and there is also a gym in the hotel. Guests are offered an excellent, full breakfast buffet. Courtesy bottle of water.Currently additional security and sanitation measures are applied in relation to (COVID -19).

Facilities & Services:

Location

Connecting rooms

Hotel type

hotel

Methods of payment

Visa; MasterCard; Diners Club; American Express

Facilities

; Towels and bed linen; Garden; Newspapers; Electric kettle; Multilingual staff; Secure parking (with fee); Lift access; Sun terrace; Cloakroom; Private pool: 1; Ski storage; Clothes dryer; Garage (with fee); Hotel safe; Launderette (with fee); Airport Shuttle (with fee); Laundry service (with fee); Luggage room; Room service (with fee); Smoke detector; Mobile phone coverage; Local and international calls (with fee); Air conditioning in public areas; Concierge; ; Large pets allowed (over 5 kg) (with fee)

Catering

Café; Air conditioning in Restaurant; Non-smoking area; Restaurant; Breakfast room

Business

Meeting room; Audio-visual equipment rental (with fee); Projector (with fee); Conference room: 1

Entertainment

Parasols; Sun loungers

Health

Solarium

Meals

Snacks (with fee); Breakfast buffet

Things to keep in mind

; Non-smoking establishment; Identification card at arrival; Early departure; Early Check-in (with fee); LGTBIQ friendly

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.