NH Collection Madrid Palacio de Tepa

Barrio de las letras

Description

This hotel enjoys a great setting at the heart of the historical and cultural heart of Madrid. The hotel is situated in the Barrio de Las Letras district of the city, just a 2 minutes' walking distance to the Plaza Mayor. The hotel is situated within easy access of a wealth of attractions in this mesmerising city. This charming hotel enjoys a long history, immersed in the rich culture and heritage of the area. The guest rooms are superbly designed, enjoying the perfect blend of traditional and contemporary elements. The rooms are well equipped with modern amenities, enjoying space and comfort. The hotel's wide range of facilities and services ensure that the needs of business and leisure travellers are fully catered for.

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa; MasterCard; Diners Club; American Express

Facilities

Cloakroom; Medical service (with fee); Airport Shuttle (with fee); Laundry service; Currency exchange facilities; Room service; Valet parking (with fee); Mobile phone coverage; Luggage room; Hotel safe; Bellboy service (with fee); 24-hour security (with fee); Newspapers; Smoke detector; Multilingual staff; Air conditioning in public areas; Babysitting service (with fee); Concierge; Car hire (with fee); Gym; Towels and bed linen (with fee); Library; Lift access; Bicycle hire service (with fee); Clothes dryer

Catering

Highchairs; Smoking area; Non-smoking area; Restaurant; Bar; Air conditioning in Restaurant; Café

Business

Audio-visual equipment rental (with fee); Fax (with fee); Business centre; Conference room; Meeting room: 3

Entertainment

TV lounge

Health

Spa centre (with fee); Beauty salon (with fee); Spa treatments (with fee); Massage (with fee); Sauna (with fee)

Green Programmes - Worldwide

ISO 14001 – Environmental management; ISO 50001 – Energy management;

Meals

Breakfast; Breakfast buffet; À la carte dinner; À la carte lunch

Things to keep in mind

Non-smoking establishment; Deposit on arrival; Identification card at arrival

Sports

Fitness

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.