Petit Palace Plaza del Carmen

Gran Via

Description

Located in the heart of Madrid, on the Plaza del Carmen, this hotel occupies an excellent spot between the Puerta del Sol and the famous shopping street of La Gran Vía. To complement the class of the city itself, this establishment offers an array of services and amenities that will satisfy even the most demanding visitor. For a start, guests can begin the day with a cup of free coffee that they have prepared themselves in the comfort of their own room.

Facilities & Services:

Hotel type

hotel

Methods of payment

American Express; Visa Electrón; Visa; MasterCard; Diners Club

Room facilities (Standard room)

Safe; Central heating; Centrally regulated air conditioning; Minibar; TV; Hairdryer; Desk; Shower; Wake-up service; Bathroom: 1

Facilities

Concierge; Clothes dryer; Lift access; Luggage room; Large pets allowed (over 5 kg) (with fee); Small pets allowed (under 5 kg) (with fee); Multilingual staff; Bicycle hire service; Laundry service; Room service; Air conditioning in public areas

Catering

Non-smoking area

Meals

Breakfast buffet

Things to keep in mind

Non-smoking establishment

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.