Hotel Puerto Palace

Puerto de la Cruz

Description

This hotel's location is in the district of San Antonia, overlooking Taoro Park. Convenient public transport links are only 100 metres from the hotel and the beach is roughly 800 m away. 315 rooms, including 36 single rooms and 268 double rooms, are located on 4 storeys and can be reached by 4 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Further services and facilities include a car hire service, medical assistance, a transfer service, an alarm call service, a laundry service and a (See more)

Facilities & Services:

Hotel

Petanque Court

Room

Espelho de ampliação; Secador de cabelo

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.