Douro Palace Hotel Resort SPA

Baiao

Customer ReviewsGreat8.7

Description

Nestled amidst hectares of vineyards and lush forests, this charming hotel offers a tranquil escape on the Douro River delta. Located just outside the village of Santa Cruz do Douro, a short 5-minute drive from Aregos Railway Station, it provides a secluded retreat far from the city's hustle. Guests can explore the region by boat from the private jetty, enjoy fishing and hiking, or unwind with a refreshing dip in the pool or a rejuvenating spa treatment. The hotel's chic restaurant serves refined regional cuisine and local wines, creating the perfect setting for a sumptuous dinner. As a Clean & Safe certified establishment by Turismo de Portugal, the property adheres to strict hygiene and cleaning protocols for the prevention and control of COVID-19 and other infections.

Check-in and Check-out time:

Check-in from 15:00
Check-out until 12:00

Facilities & Services:

Hotel type

hotel

Methods of payment

Visa Electrón; American Express; Maestro; Visa; MasterCard; Diners Club

Facilities

Smoke detector; Clothes dryer; Dining area; Sun terrace; Newspaper stand; Fireplace; Airport Shuttle; Air conditioning in public areas; Luggage room; Local and international calls; Lift access; Cloakroom; ; Large pets allowed (over 5 kg) (with fee); Small pets allowed (under 5 kg) (with fee); Terrace; 24-hour security; Concierge; Multilingual staff; Launderette (with fee); Hotel safe; Transfer service (with fee); Garden; Laundry service; Babysitting service; Room service

Catering

Air conditioning in Restaurant; Banquet hall; Highchairs; Café; Non-smoking area; Poolside snack bar; Restaurant; Bar; Breakfast room

Business

Meeting room; Audio-visual equipment rental; Business centre; Conference room; Photocopier; Conference hostess; Projector

Entertainment

Entertainment programme for children; Entertainment programme for adults; Parasols; Sun loungers; TV lounge; Children playground; Kids’ club

Health

Spa treatments (with fee); Massage (with fee); Steam bath; Sauna (with fee); Turkish bath (hamam) (with fee); Spa centre (with fee)

Green Programmes - Worldwide

Meals

Set menu dinner; All inclusive without drinks (with fee); Breakfast and lunch; Full board without drinks; À la carte dinner (with fee); Half board with non-alcoholic drinks; Breakfast and dinner; Half board without drinks; Vegetarian meal; Gluten-free meals ; Picnic (with fee); À la carte lunch; Special dietary options; Breakfast; Snacks; Breakfast buffet

Things to keep in mind

Non-smoking establishment

Sports

Aqua fit; Golf; Billiards

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.