AluaSoul Orotava Valley Only Adults +16

Puerto De La Cruz

Customer ReviewsGood7.9

Description

Perfect for a beach getaway, this hotel in Puerto de la Cruz is just steps from the shore and a mile from the town center. A bus stop is conveniently located a short five-minute walk away. Tenerife - Norte-Los Rodeos (TFN) Airport is approximately 15 miles away, while Tenerife - Sur-Reina Sofia (TFS) Airport is around 55 miles from the hotel. Renovated in 2021, this hotel offers 202 suites and a 24-hour reception. Guests can enjoy amenities such as complimentary Wi-Fi in public areas, a relaxing garden, on-site parking, and bicycle rentals. Each air-conditioned suite features a balcony or terrace, a safe, a mini-fridge, a telephone, a flat-screen TV with satellite channels, and complimentary Wi-Fi. Bathrooms include a hairdryer and complimentary toiletries. All 202 rooms are non-smoking.

Facilities & Services:

Hotel type

hotel

Methods of payment

MasterCard; Visa Electrón; Maestro; Visa

Facilities

Laundry service (with fee); Local and international calls; Garden; 24-hour security; Smoke detector; Multilingual staff; Shop (with fee); Air conditioning in public areas; Secure parking (with fee); Mobile phone coverage; Car hire (with fee); Newspaper stand; Concierge; Sun terrace; Electric kettle; Dining area: 1; Lift access; Late Check-out (with fee); Launderette (with fee); Luggage room; Terrace; Currency exchange facilities

Catering

Bar; Poolside snack bar; Non-smoking area; Air conditioning in Restaurant; Show cooking; Restaurant: 2

Business

Printer; Fax

Entertainment

Entertainment programme for adults; Parasols; Sun loungers; TV lounge

Green Programmes - Worldwide

Meals

Special dietary options; ; Breakfast; All inclusive; Breakfast buffet; Snacks (with fee); Half Board (with fee); All inclusive with alcoholic drinks own brands; Vegetarian meal; Set menu dinner (with fee); Buffet dinner; Set menu lunch (with fee); Late riser breakfast; Buffet lunch

Things to keep in mind

Identification card at arrival; Only Adults; Non-smoking establishment

Sports

Table tennis; Aqua fit; Sailing (with fee); Darts; Windsurfing (with fee); Surfing (with fee); Diving (with fee); Billiards (with fee); Aerobics

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.