Universal Neptuno (Ex-Myseahouse Neptuno)

Palma De Mallorca

Customer ReviewsGreat8.6

Description

This beachfront hotel in the heart of Playa de Palma enjoys a privileged location. Most of the rooms have a direct or side sea view. All rooms have a terrace with soundproof windows and isolation system, and are fully equipped with all the necessary amenities to ensure a comfortable stay. The hotel's restaurant offers a splendid buffet with a wide variety of dishes, both for those who are on a diet and for those who want to enjoy a great variety of Mediterranean and international dishes. The hotel has 2 swimming pools, one of them outdoor with a hot tub and an access ramp, and the hotel has a lovely terrace with sea views.

Facilities & Services:

Location

Connecting rooms

Hotel type

hotel

Methods of payment

Visa; MasterCard

Facilities

Concierge; Lift access (with fee); Bicycle hire service; Bicycle storage; Clothes dryer; Medical service; Laundry service (with fee); Airport Shuttle; Hotel safe (with fee); Luggage room (with fee); Air conditioning in public areas; Multilingual staff; 24-hour security (with fee); Car hire (with fee); Gym; Terrace; Sun terrace; Shop (with fee)

Catering

Café; Air conditioning in Restaurant; Show cooking; Restaurant; Poolside snack bar; Bar

Business

Meeting room; Conference room; Audio-visual equipment rental (with fee)

Entertainment

Parasols; Sun loungers; TV lounge; Game room (with fee)

Health

Massage (with fee); Sauna; Hot tub

Green Programmes - Worldwide

Meals

À la carte lunch; Breakfast buffet; Snacks; À la carte dinner

Things to keep in mind

Non-smoking establishment (with fee); LGTBIQ friendly

Sports

Fitness

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.