CLEOPATRA PALACE

Playa De Las Americas

Customer ReviewsGreat9

Description

The Cleopatra Palace Hotel is part of the Mare Nostrum Resort complex and is located in the south of Tenerife, in Playa de Las Américas, on the beachfront in the heart of the 'Golden Mile, ' close to all kinds of shops and amenities. This hotel is a perfect place for relaxation, offering warmth and personalized attention with spacious and comfortable rooms, some of which offer spectacular ocean views. It has a pool decorated in a style reminiscent of ancient Rome, bordered by marble columns and statues, a Jacuzzi, a children's pool, and a pleasant solarium with sun loungers and umbrellas and a Spa. It is the perfect place to relax and unwind, enjoying the sun and the island's warm climate.

Facilities & Services:

Hotel type

hotel

Methods of payment

American Express; Visa; MasterCard; Diners Club

Facilities

Airport Shuttle (with fee); Luggage room; Smoke detector; Bicycle hire service (with fee); Local and international calls (with fee); Air conditioning in public areas; Bellboy service; Medical service (with fee); 24-hour security; Laundry service (with fee); Multilingual staff; Room service (with fee); Transfer service (with fee); Car hire (with fee); Babysitting service (with fee); Terrace; Lift access; Currency exchange facilities; Sun terrace; Hotel safe

Catering

Poolside snack bar (with fee); Restaurant; Bar (with fee)

Business

Conference room; Business centre (with fee); Meeting room

Entertainment

Sun loungers; Parasols

Health

Spa treatments (with fee); Massage (with fee); Steam bath (with fee); Spa centre (with fee); Sauna (with fee)

Meals

Breakfast buffet

Things to keep in mind

Non-smoking establishment

Sports

Billiards; Tennis (with fee)

Note that some facilities may be paid, resulting in additional costs.

Cancellation Policy:

- Cancellation free of charge until the date provided in "cancellation charges" (information available on booking form).

- The cancellation request when sent by email must be made before 6:00 pm, after that time it will only be considered on the following business day.

- If the booking has already been payed in full before the cancelation date, 95% of the value is refunded and the remaining 5% remain in credit and may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- 1% deposits are non-refundable and can not be used for future bookings.

- 5% deposits are non-refundable but may be used in a future reservation. The maximum term for the use of the credit is 60 days after the date of the first cancellation.

- Non-refundable bookings cannot be cancelled.